PRIVACY POLICY
Cadstitch ("CadStitch," "we," "us," or "our") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share information when you visit or make a purchase from cadstitch.com (the “Site”).
Information We Collect
When you visit the Site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and certain cookies installed on your device. Additionally, as you browse, we collect information about the individual pages or products you view, what websites or search terms referred you, and how you interact with the Site.
We also collect information you provide directly, including:
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Order Information: Your name, billing address, shipping address (if applicable), payment information (including credit card numbers, Affirm or Afterpay account information), email address, and phone number.
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Newsletter Signups: Your email address when you subscribe to our mailing list.
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Customer Support: Any information you voluntarily provide when contacting us for support.
How We Use Your Information
We use your information to:
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Process and fulfill any orders placed through the Site, including sending download links, invoices, and order confirmations.
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Communicate with you regarding your purchase, troubleshooting, product updates, or promotional offers.
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Screen orders for potential risk or fraud.
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Improve and optimize our Site (for example, by analyzing how customers browse and interact with the Site).
Sharing Your Personal Information
We only share your personal information with trusted third parties to help us use your information as described above. For example:
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We use Shopify to power our online store.
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We use services like Affirm and Afterpay to offer flexible payment options.
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We may share your information to comply with applicable laws and regulations or respond to a lawful request for information we receive (e.g., a subpoena).
We never sell, rent, or trade your personal information to outside parties.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to improve your experience on our Site, including remembering your cart contents, analyzing Site performance, and showing relevant products. You can control or disable cookies through your browser settings, but please note that some Site features may not function properly if you do.
Data Retention
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete it.
Security
We take reasonable precautions and follow industry best practices to protect your personal information from being lost, misused, accessed, disclosed, altered, or destroyed.
However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee its absolute security.
Your Rights
If you are a resident of certain jurisdictions (such as the European Economic Area), you have the right to access, correct, update, or delete your personal information. If you would like to exercise these rights, please contact us at info@cadstitch.com.
Children's Privacy
The Site is not intended for individuals under the age of 13. We do not knowingly collect personal information from children.
Changes to This Privacy Policy
We may update this Privacy Policy occasionally to reflect changes to our practices or for other operational, legal, or regulatory reasons.
Changes will be posted here, and if material changes are made, we will provide additional notice (such as posting on the homepage).
Contact Us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at: